Parcels are usually delivered with a signature upon receipt of payment. If you prefer to receive express delivery, there will be additional costs. Please contact us if you would like express delivery.

The shipping costs only include the postage costs. We advise you to combine several articles within an order. We cannot combine two different orders, and shipping costs are calculated separately for each order. Your package is sent at your own risk, but extra care is taken with fragile goods.

If the shipping costs are less or more than charged by the online shop, we will contact you and adjust the invoice or payment accordingly.

The initial shipping costs for a free shipping order will only be paid by the seller if the order is not returned / canceled.

If you choose free delivery, the carpets in their original packaging will be unpacked and folded in cardboard boxes and shipped. This will not damage the carpets permanently. The bulges will automatically smooth out over time.